LINKONE Inc Privacy & Cookies Policy

At LINKONE Inc, we respect your privacy and are committed to protecting your personal information. This Privacy & Cookies Policy explains how we collect, use, and share your information when you use our website, www.linkonebiz.com, and our services, including our A2P (Application-to-Person) messaging services.

Information We Collect

We may collect personal information, such as your name, email address, shipping address, and phone number, when you request a quote, sign up for our newsletter, or contact us for support through our website. We also collect non-personal information, such as your browser type, IP address, and referral source, through the use of cookies and other tracking technologies. This information helps us improve our website and provide a better user experience.

For our A2P messaging services, we may collect additional information such as mobile phone numbers, message content, and delivery status information.

Cookies and Similar Technologies

We use cookies, web beacons, and similar technologies to collect information about your interactions with our website and to personalize your experience. Cookies are small text files that are stored on your device when you visit our website. They allow us to remember your preferences, analyze trends, administer the website, track user movements, and gather demographic information. You can control the use of cookies through your browser settings, but please note that disabling cookies may limit your ability to use certain features of our website.

How We Use Your Information

We use your personal information to:

• Process and manage your project requests
• Communicate with you about your inquiries
• Respond to your support requests
• Send you marketing communications if you have opted in to receive them
• Improve our website and develop new services
• Analyze usage patterns and trends
• Provide and manage our A2P messaging services

We use non-personal information to monitor and analyze trends, usage, and activities in connection with our website and services.

A2P Messaging Services

Our A2P messaging services allow businesses to send messages to individuals. When using these services:

• We process and transmit messages on behalf of our business clients.
• We collect and store message content, recipient phone numbers, and delivery status information as necessary to provide the service.
• We may use aggregated, anonymized data to improve our services and for reporting purposes.
• We require our business clients to comply with all applicable laws and regulations, including obtaining necessary consent from message recipients.
• We do not use the content of A2P messages or recipient phone numbers for our own marketing purposes.

If you receive messages through our A2P service and have questions about the content or wish to opt-out, please contact the business that sent you the message directly.

Sharing Your Information

We may share your personal information with third-party service providers who assist us in operating our website, processing payments, managing projects, and providing customer support. These service providers are bound by confidentiality agreements and are only permitted to use your information in connection with the services they provide to us. We may also share your information if required by law, to protect our rights and property, or to enforce our Terms of Service.

Facebook and Google Advertising

We may use Facebook and Google advertising services to promote our services and reach potential customers. These platforms may use cookies and similar technologies to collect information about your online activities and use it to display targeted ads. You can manage your advertising preferences or opt-out of certain targeting through your Facebook and Google account settings.

Marketing Communications

If you have opted in to receive marketing communications from us, we may send you emails or newsletters about our services, promotions, or other relevant information. You can unsubscribe from these communications at any time by clicking the "unsubscribe" link at the bottom of the email or by contacting us directly.

Third-Party Links and Services

Our website may contain links to third-party websites or services that are not owned or controlled by LINKONE Inc. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of these sites before providing any personal information.

Your California Privacy Rights

If you are a California resident, you have the right to request information about our disclosure of your personal information to third parties for their direct marketing purposes. You also have the right to request that we delete any personal information we have collected about you, subject to certain exceptions. To make a request, please contact us using the information provided below.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.

Limitation of Liability

In no event shall LINKONE Inc be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to the use of our services or website. This includes, but is not limited to, damages for loss of profits, goodwill, use, data, or other intangible losses. We reserve the right to refuse service to anyone for any reason at any time.

Changes to this Policy

We may update this Privacy & Cookies Policy from time to time to reflect changes in our practices or applicable laws. The most current version will be posted on our website, and the effective date will be indicated at the top of the policy. We encourage you to review this policy periodically for any updates or changes.

Communication and Marketing

When you contact LINKONE Inc through our online contact form, chat, or any other means provided on the Website, you consent to receive communications from us, including but not limited to emails, text messages, and phone calls, regarding your inquiry, our services, promotions, and other relevant information. We may use your contact information to send you these communications. You can opt-out of these communications at any time by following the unsubscribe instructions provided in the messages or by contacting us directly.

Please note that even if you opt-out of marketing communications, we may still need to contact you with important information about your account, orders, or services.

Contact Us

If you have any questions about this Privacy & Cookies Policy, please contact us at: